Technical Customer Support Specialist (Veldhoven, full-time, office hours)
As a Technical Customer Support Specialist, you'll be responsible for providing commercially technical support to our (inter)national customers. You'll be the first point of contact for customers with technical inquiries, efficiently addressing them and liaising internally to provide the best solutions.
You'll be the technical expert within the (inside) sales team, enjoying interacting with customers to share your expertise and contributing optimally to our commercial objectives. In our dynamic Brabantian and international environment, you'll have the freedom to contribute to further professionalism and an excellent customer experience.
Our Offer
Responsibilities A day in the life of a Technical Customer Support Specialist is often dynamic and varied, including:
Requirements
You're motivated by the versatility of your role, customer-oriented, solution-focused, and service-oriented. You can empathize with clients and aim to achieve the best for the customer, RAXTAR, and yourself. You're entrepreneurial, flexible, and engaged, always willing to go the extra mile to get the job done.
The role requires constant coordination, organizational skills, and problem-solving abilities to successfully manage projects and satisfy customers. You're proficient in communication at all levels and act as a bridge between clients and the internal organization.
Our Desires
Application
If you're enthusiastic about technology, hold excellent customer service in high regard, and want to be part of a dedicated team, we invite you to apply for the position of Technical Customer Support Specialist. Send your CV and a brief motivation letter to work@raxtar.com. We look forward to hearing from you!
To find out more, please contact Danielle Schaapsmeerders on 088-36900 00. We look forward to your response!
About Us
RAXTAR develops and manufactures world-class construction lifts for leading high-rise projects. We sell passenger/goods lifts, Common Tower, and software solutions worldwide, providing rental and servicing for projects in the Netherlands, England, France, and Germany. Our vertical transport solutions play a significant role in the logistical flow (people and goods) and speed of construction at these projects. Examples include Tour Hekla (220m) in Paris, project FOUR (233m) in Frankfurt, and Y Towers (114m) in Amsterdam.
Message for recruitment and selection agencies: acquisition in response to this vacancy is pointless and is not appreciated.
Wil je meer weten? Aarzel dan niet en neem contact op met Mijke van Boven, HR Business Partner. Mijke is bereikbaar via 088 369 0000. Je kunt ook mailen naar work@raxtar.com.